Shipping policy

Shipping Policy

We aim to get your TETHR order to you as quickly as possible.

All orders are processed and dispatched as soon as possible after purchase. Once your order has been dispatched, delivery typically takes 5–10 working days.

Please note that working days do not include weekends or UK bank holidays.

Delivery Times

Estimated delivery time: 5–10 working days

Delivery times are estimates and may occasionally be affected by factors outside our control, including courier delays, peak trading periods, adverse weather or other unforeseen circumstances.

Order Tracking

Where tracking is available, you will receive tracking information by email once your order has been dispatched.

Incorrect Address

Please make sure your delivery address is correct before completing your order. If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that delivery details can be changed once an order has been processed or dispatched.

Delayed Orders

If your order has not arrived within the expected delivery window, please contact us and we will be happy to investigate.

Questions

If you have any questions about your order or delivery, please contact our customer support team.

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